FAQs

Who is Chachan Academy for?

1

Chachan Academy provides personalized 1-on-1 tutoring for students from 5th grade through college in Math, Science, English, and Writing.


How long is each session?

2

Every tutoring session, regardless of the package type is one hour.


3

Do I have to schedule all of my sessions when I purchase a package?

No. You can schedule your sessions throughout your package's active period based on available appointment times. Please review our Terms & Conditions for specific scheduling requirements and restrictions.


Do parents need to attend online sessions?

4

Not necessarily. However, parents or legal guardians are responsible for approving purchases and reviewing the applicable package policies for students under 18. Parents/Guardians are welcome to sit in on the online sessions.


What happens if I don't use all my sessions?

5

Unused sessions expire when your package reaches its expiration date. Please see Section 5 of the Terms & Conditions for your package's specific expiration period.